It’s not just a slogan.
It’s a promise!
At the Mint Capital it’s called:
“Helping people, then homes!”
It’s always about the “people” — the customer, the processors, the vendors, the banks.
It’s not only about the money.
It’s about being human.
Our Loan Officers have responsibilities and standards
Be responsive. (Pick up the phone for your borrower.)
Don’t let anyone wait days for an answer (even if it’s bad news).
Explain the process. (What’s going on? What’s the next step?)
We understand there is a human behind every file.
We treat others how we would like to be treated ourselves!